Welcome to our brand new help center interface!
By design, we've utilized this NEW INTERFACE to enhance the shopping experience many of our guests have on our site. We know by nature, customer service and quality relationships with our guests is the most important aspect and we're here to help. We strive to bring excellent care to our guests and give them the experience deserved.
Why a help center? With the relatively small size of our company, we found allocating our time properly to effectively answering common questions fast and efficiently is with the utmost importance. Unfortunately, there are times we too become overwhelmed with emails and messages and have constructed a help center that can ultimately provide the answers you, our guest, are seeking ASAP. Other improvements are being made in the future to further our commitment to provide the best experience possible with our guests and enhancing our relationship with you. We hope for you to utilize this new help center and see that it provides you the answers you may have as you experience our store.
We respect and value every guest that shops with us. Thank you, for shopping at The Timeless Store.