Well we're glad you asked!
It doesn't happen often, but we can understand when something isn't a good fit for you :) The details to our refund policy can be found under the refund policy section of our site (click here for more details), but us at The Timeless Store place utmost value on our guests and the orders they place with us. We strive for quality assurance and complete satisfaction at all times, so we will be more than happy to resolve any issue you may have via email. Shoot us an email at firstname.lastname@example.org with the subject refund policy and we'll help you out. We love to go above and beyond for our guests.
Please Note: Marked as FREE items are not returnable nor exchanged and we are not able to return any shipping charges.